Update Your Verizon Wireless Handsets – Can You Hear Me Now?

 New PRL code is effective as of June 11th 

Periodically Verizon will update the Preferred Roaming Code on the handsets that are in use.

A Preferred Roaming List(PRL) is software that resides in a dual, tri-mode, or all digital handsets that identify direct Verizon markets, Verizon Partnership markets, and markets where Verizon Wireless has an active roaming agreement.

The purpose of the PRL is to direct a handset to the best available network to place and receive calls throughout the United States.

Verizon offers this service to help customers use the new towers and cell sites put into service throughout each year.

To take advantage of the new towers and cell sites, you can update your phone's "PRL" code by doing the following to each handset:

 

For regular phones and Blackberry Units (Non-Treo handsets)
 

  • While the phone is powered on,
  • press *22891 
  • press the "send" key or the key that dials the calls from the phone
  • You will hear the automated operator voice welcome them to the programming function
  • You will hear music being played on the phone for about 45-60 seconds

Let the programming function complete…do not hang up call until the automated operator
advises that the programming has been completed successfully. Once you hear that, then
disconnect the call. 

 NOTE: For Treo's only

While the phone is powered on,

press *228 

press the "send" key or the key that dials the calls from the phone

You will hear the automated operator voice welcome them to the programming function

Select option "2" when prompted to make a selection

You will hear music being played on the phone for about 45-60 seconds

Let the programming function complete…do not hang up call until the automated operator advises that the programming has been completed successfully. Once you hear that, then disconnect the call. 

NOTE: For Air/Data Cards

  • While the air card is inserted into laptop,
  • Run the "Activation Wizard" on the user's laptop
  • Let the programming function complete…do not use any application until the programming has been completed successfully.  (The programming ends automatically) 

I recommend that this be done on a quarterly or semi-annual basis, as it may help you increase the battery life of the devices, as well as reduce any dropped call issues that you may have experienced previously.

For all other Cell Phone and Air Card service providers, go to their website for specifics on updates and downloads.  Phonedog does a great job of comparing service plans, long distance rates, and service providers.

Carriers:   Cingular  |  T-Mobile  |  Verizon  |  Sprint  |  Alltel  |  SunCom  |  Nextel  |  amp'd   |   All Carriers

I trust this information will be helpful to you as a Verizon Wireless or Cell Phone Service Subscriber, and that it will help to increase your signal and your roaming capabilities.  As Real Estate territories expand, so should your ability to communicate with clients no matter where they are, or what phone you use.

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